WITHIN AUSTRALIA
Within Australia, we deliver all our orders to you via Australia Post.
Standard Shipping: In accordance with our carrier - Australia Post
Express Shipping: In accordance with our carrier - Australia Post
Orders that are received before 1pm EST* on a business day are sent that day. We aim to have your order to you within 2 working days – this can be quicker if you live in VIC or a capital city and it may be a little longer if you live in a remote area.
Australia Post Express Post Service – guarantees next business day delivery within the Express Post network. The Express Post network covers over 80% of Australian business addresses, private addresses and Post Office boxes. Delivery outside this network will receive the fastest possible delivery using existing transport links.
INTERNATIONAL SHIPPING
New Zealand, UK, US, Canada
Standard and express tracked shipping (3-5 business days) - In accordance with our carrier - DHL (Duties and taxes are excluded, please read Duties and Taxes below)
All Other Destinations
Standard and express shipping - In accordance with our carrier - DHL (Duties and taxes are excluded, please read Duties and Taxes below)
DUTIES AND TAXES
For customers outside of Australia, your order may be subject to international duties and taxes when the parcel arrives at the destination country. These taxes and duties are required to be paid by the customer upon delivery. Please note that the shipping carrier may not release the parcel without prior payment for these fees.
Cazinc The Label cannot be held responsible for any actions, costs, or delays caused due to these customs processes over which we have no control. We recommend contacting your local customs office for more information about possible duties and taxes.
Please note that All international online returns for change of mind will be at the customer's expense.
DAMAGE OR LOSS
Damage or loss in transit is rare, however if it happens we will take responsibility for it. Please email us to organise the return of damaged goods or to report that a parcel has not arrived within the above timeframes.
If your parcel is delayed, please contact either Australia Post or DHL with your tracking number.
For any further questions on shipping please email info@cazincthelabel.com
